3 tips for successful ERP training

Enterprise resource planning software is an excellent tool for manufacturers to streamline data collection and simplify communications. The system won't work, however, if employees aren't utilizing it correctly.

To achieve maximum ROI on a software investment, managers can't devote too much company time to ERP training. Before a company implements new systems, it should create a program to facilitate worker participation and adoption.

1. Gradual, short implementation sessions
Managers don't want to halt manufacturing productivity to adopt new tools. ERP training can be performed in tandem with daily routines.

Supply Chain & Demand Executive magazine advised that all warehouse training procedures be short and simple. Managers should try to plan adoption sessions in 45-minute increments. Instructors should be people who are very comfortable with the software and well aware of the employees' regular activities. Effective training utilizes simple language and answers questions.

ERP software and updates are usually implemented to work with current systems. This means employees learn how to use the new tools while still utilizing old systems to perform their usual tasks. Adoption is gradual. An implementation team can divvy up the software services and use the solutions to improve processes incrementally.

2. Use a variety of strategies
Everybody learns differently. Some companies benefit from sit-down conversations with employees about the new software while others would do well to encourage on-the-go adoption.

A software partner can provide a company with ERP adoption strategies. Providers that have worked with a variety of companies in the past know which training procedures proved most effective for certain types of businesses.

Learning Solutions Magazine argued no single type of ERP should be utilized alone. Companies need to use different learning routines for different phases of adoption. By working with a software partner, a business can plan an implementation schedule and select training programs for each step. 

3. Be aware of employee needs
Before companies employ any new business strategies, they should perform an audit of their current workers' skills.

ERP software is adaptable; it's designed to accommodate employee preferences. The Society for Human Resource Planning suggested using skill audits to gain insight into the needs of a current workforce. Audits might also indicate where previous training programs were lacking if employees are showing the same deficits across the board.

Once a skill inventory is performed, employees are encouraged to take part in the software implementation program. Managers can ask the workforce where processes need improvement and what functions to look for in new tools.

Companies who want to get started should Contact DMS.

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