Focusing on operations is the key to efficiency and profit. By reducing waste, repair shops are able to accommodate customers and bring in more revenue in the same amount of time. Mobility and organization are two areas to focus on when reducing waste.
Master Auto Body
Mike Minutillo of Master Auto Body in south Florida was operating a $1.5 million business with one location and six employees, he told FenderBender.com. In 2008, he asked a third party for a thorough review of his operations and found several areas of waste. After spending a few years restructuring, Minutillo’s shop made $3.5 million in 2013, and he purchased two additional locations. His business now reaches $5 million in annual revenue.
“There are a lot of things that can get in the way of production,” Minutillo said of his overhaul. “The key to lean is wiping away all the unnecessary waste and